Buffalo Battery LLC believes in the quality of our products and offers a limited 6 year warranty included in the price of every installed new module battery purchase and only new module battery purchases. All battery types must be used for the purposes and applications for which they are intended, advertised or marketed by Buffalo Battery.

THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES, PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE, TOWING CHARGES, OR ACCOMODATIONS RESULTING FROM THE FAILURE OF THE BATTERY.

1. The New Module Battery installed by Buffalo Battery is under warranty for 6 years from the date of install

2. Buffalo Battery will honor the conditions of the Warranty as long as the vehicle is in the Buffalo Battery Service area and meets all other conditions. Buffalo Battery is not responsible for any transportation or towing cost for the vehicle to be moved into the Buffalo Battery service area.

3. The warranty becomes null and void if the vehicle is totaled, in an accident or otherwise written off.

4. Warranty terms are not extendable or restarted after the original date of purchase.

5. Conditions beyond the control of Buffalo Battery are not anticipated or covered by this warranty policy. Certain malfunctions can cause premature battery failure, for example (but not limited to) when a hybrid is driven on battery power alone, engine failure, or out of gas.

6. This warranty does not cover:

a) Failure due to misuse, abuse, modification, accident or collision, or improper installation. For avoidance of doubt the use of a battery for a purpose for which is not intended, advertised or marketed by Buffalo Battery constitutes misuse and is not covered under any warranty.

b) Parts under manufacturer’s recall for a related problem.

c) Parts installed on vehicles used off-road or for racing purposes.

d) Parts installed on a commercial use vehicle

e) If airflow to the battery is impeded in any way

7. The warranty is void if the warranty label or seals are removed, damaged or tampered with.

8. The warranty is void if the hybrid battery is removed from the vehicle of the original sale.

9. If a 12V battery is installed as a courtesy by Buffalo Battery it is covered by the 12V battery manufacturer’s warranty, not through the Buffalo Battery warranty. Buffalo Battery is not responsible for any repairs or replacements with respect to the 12V battery and takes no responsibility for its performance. Customer acknowledges that in no event shall Buffalo Battery be liable for any losses due to the 12V battery.

10. Vehicle ownership is not a condition of warranty.

Executing a Warranty Claim To report a possible product failure, please follow this guide:

1. Contact Buffalo Battery within ten (10) business days of first knowledge of defects with the VIN number, Mileage and Diagnostic Trouble Codes. In most areas the Diagnostic Trouble Codes can be obtained by a local auto parts store from your vehicle at no cost.

Contact here: Contact Us Online Form. BuffaloBattery.org/contact-us

2. Buffalo Battery shall be given the first opportunity to make repairs or replacements. Buffalo Battery shall have 30 days from Buffalo Battery confirmation of notification and confirmation of Warranty conditions to make any repairs or replacement.

3. This warranty is valid as long as the conditions outlined in the warranty are met and so long as Buffalo Battery remains in business.

Release: By accepting this product and service from Buffalo Battery, owner of the vehicle does hereby waive and release any claim now or in the future against Buffalo Battery, its agents, directors, employees, officers or customers, on account of any and all claims, suits, demands and legal proceedings, whether criminal or civil, damages, losses, liabilities (including, but not limited to, strict liability in tart), judgments, penalties, sanctions, fines, and any costs arising from, or in connection therewith, including legal fees which may result out of injury to or death or loss or damage to property or the loss of use of any property which may come about out of the possession, condition, use or operation of this product and service.

Jurisdiction: Any dispute, controversy or claim arising out of or related in any way to this Warranty which cannot be amicably resolved by the parties shall be solely and finally settled by arbitration administered by the American Bar Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of three (3) arbitrators sitting in Chatham County, in the State of North Carolina. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of North Carolina. The decision of the arbitrators shall be in writing with written findings of fact and shall be final and binding on the parties. Each party shall bear its own costs relating to the arbitration proceedings irrespective of its outcome. This section provides the sole recourse for the settlement of any disputes arising out of, in connection with, or related to this Warranty.

THE LIMITED 6 YEAR WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED BY BOTH PARTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT SHALL BUFFALO BATTERY, LLC BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES.